Shipping

Weekday orders placed before 1pm are shipped the same day.

All orders are shipped from our Warehouse in Florida.

Shipping fee is calculated at checkout depending on your address and the shipping option selected.

If you have not received your order within 14 days, then please email customerservices@ecostardust.com


Returns & Refunds

We are unable to resell returns so as an eco company wanting to limit waste, we kindly ask that you think thoroughly about chossing return items.

To return your order, please email customerservices@ecostardust.com stating your order number and reason for your return.

The team will then send you a confirmation along with the return address.

We recommend using a tracked/insured returns method to insure the goods make it back to our warehouse.

We will then refund you your order minus 10% fee and shipping costs.